Contact

Hi, I'm Greta — thanks for stopping by. Whether you've got a question about a stitch count, spotted a mistake in a pattern, or just want to tell me your amigurumi fox came out looking like a very confused raccoon, I genuinely want to hear from you. This page tells you the fastest way to reach me and my small team, what kinds of messages we love getting, and a few tips that help us get back to you quickly.

The Fastest Way to Reach Us

Email is, by far, the best way to reach Pin & Pine. We read every message ourselves — there's no big customer service team here, just me, my hook, and a couple of trusted helpers who keep the site running. Send us a note anytime at [email protected], and we'll do our best to reply within two to three business days. Pattern-heavy questions or detailed corrections sometimes take a little longer, because I actually re-test the stitch before I answer.

You can also find us on Pinterest, where I pin new patterns, plant-dye experiments, and the occasional photo of Juniper the border collie photobombing a yarn shoot. Pinterest comments are lovely, but for anything you need answered directly, email is much more reliable.

What Kinds of Messages Are Welcome

Honestly — almost anything craft-related. Here's what tends to land in our inbox, all of it welcome:

• Pattern questions: stuck on a row count, confused about a stitch abbreviation, or need a size adjustment for the octopus tentacles?
• Corrections: if you spot a typo, a missing stitch, or a step that doesn't quite make sense, please tell us. Patterns are tested carefully, but eyes tired from counting rows over a Swedish coffee sometimes miss things.
• Content suggestions: want to see a crochet pattern based on a specific woodland creature, or a new plant-dye tutorial from the garden? I keep a running list, and reader requests genuinely shape what I make next.
• Technical issues: broken links, download problems, or anything on the site that isn't working the way it should.
• Collaborations and press: if you're a brand, yarn maker, or fellow crafter interested in working together, we'd love to hear your idea — please visit our Collaboration page first, as it explains exactly what we're looking for and how to pitch it.
• General feedback: what you loved, what confused you, what you'd like to see more of. This site grows because of conversations like these.

Tips for a Quick, Helpful Reply

A little detail goes a long way. When writing in about a specific pattern, please include the post title (something like „Mini Crochet Octopus” or „Crochet Flower Blanket Pattern”), the row or step number you're asking about, and a quick note on your yarn weight and hook size if it's relevant. If something looks off in a photo or diagram, a screenshot helps enormously. For general questions or story ideas, just write naturally — there's no wrong way to say hello.

Before you write in, it can also help to check our About Us page, which shares more about who's behind the site and how patterns are developed and tested, and our Community Guidelines, which cover how we like to keep things kind and constructive here.

A Note on Safety and Materials

Crochet is a gentle craft, but a few common-sense notes are worth repeating, especially for amigurumi made for children. Always secure safety eyes and small plastic parts firmly, and consider embroidering features instead of using hard pieces for toys meant for very young kids, since small parts can be a choking hazard. If you're experimenting with natural plant dyes from your own garden, work in a ventilated space, wear gloves with anything beyond kitchen staples like onion skins or turmeric, and always patch-test a small swatch first, since plant materials can occasionally irritate sensitive skin. None of this is meant to alarm you — just the kind of practical care I'd share on a forest walk, so your finished piece is something to enjoy safely for years.

Corrections, Editorial Standards, and Fine Print

We take accuracy seriously, both in crochet instructions and in the plant and animal facts woven through each pattern. If you'd like to understand how we research, fact-check, and update posts, our Editorial Policy walks through that process. For questions about how your information is handled when you email us, our Privacy Policy covers the details, and our Terms of Use explains the general rules for using content from the site.

We're Genuinely Glad You're Here

Slow hands, long thoughts — that's the philosophy behind every pattern on this site, and it applies to how we handle messages too. We'd rather take an extra day and give you a real, thoughtful answer than fire off something quick and unhelpful. So take your time writing in, tell us what's on your mind, and we'll do the same when we reply.

Reach us anytime at [email protected] — we're looking forward to hearing from you.